Tenant Services Made Simple
Tenant Support Services for Easy, Stress-Free Renting
At Distinct Dwelling, we’re here to make renting a positive experience. Our tenant services are designed to support you from move-in to maintenance, offering all the resources you need to feel comfortable and secure in your home.
Manage your rental with ease—pay rent, request maintenance, and access your portal anytime. We’re here to support you every step of the way.
TENANT Portal
Log in to pay your rent, request maintenance services, access tenant resources, download paperwork, or check your rental history.
Comprehensive Tenant Support
At Distinct Dwelling, we’re committed to making renting stress-free. Our tenant services ensure that you have the resources and support you need to enjoy your home, from move-in to maintenance.
From our convenient online portal—where you can do everything from pay rent to request maintenance—to our exclusive tenant services, we’re here to make the house you rent feel like home.
Pay Your Rent Online
Say goodbye to checks and late payments. Log into our secure tenant portal to pay your rent with just a few clicks. Set up automatic payments or pay manually—it’s easy, fast, and secure.
Request Maintenance
Got a leaky faucet or a broken appliance? Submit maintenance requests online through our tenant portal. Our team prioritizes prompt responses to keep your home in great shape.
Access Tenant Resources
Your tenant portal is your one-stop resource for managing your rental. From payment history to lease documents, you’ll find everything you need in one convenient place.
Move-In and Move-Out Support
We’re here to help you settle in and make moving out hassle-free. From utilities setup to final inspections, our team provides guidance every step of the way.
Not a Tenant?
Distinct Dwelling Tenant Services
in-home Repairs
ELECTRICAL
From installing light fixtures and rewiring circuits to installing outlets and troubleshooting issues, our prompt electrical repairs won’t leave you in the dark.
PLUMBING
Running toilets, dripping faucets, leaky pipes? Not on our watch. Distinct helps protect your home with basic plumbing and water repair services.
heat
We won’t leave you out in the cold if your heating system needs some troubleshooting. With our dedicated in-house repair team we can get your heating system up and running without unnecessary delays.
windows & doors
From cracked glass panes to loose doorknobs—and everything in between—we’ve got the capability to keep your home safe and secure with basic window and door repairs, replacements, and upgrades.
Maintenance
house cleaners
Whether you need an extra hand on moving day, or just need someone to give the grout a good deep clean, our team can work with you to provide quick and efficient cleaning services.
LANDSCAPING
Lawn care in the summer, raking leaves in the fall, and snow removal in the winter. Our team is here to handle landscaping services so you can enjoy a beautiful, functional yard year-round.
exclusive services
From replacing air filters to gutter cleaning and snow removal, our exclusive services give tenants and homeowners the Distinct advantage.
routine INSPECTIONS
Regular inspections take the guesswork out of routine maintenance. Whether we stop by monthly, quarterly, or twice a year, we’re your partners in keeping basic maintenance on-track.
ADDITIONAL SERVICE FORMS
INSPECTION SCHEDULING
30 DAY NOTICE
while you are gone service request
Frequently Asked Questions for Tenants
How do I access the tenant portal?
Use the login link provided in your welcome email. If you have trouble accessing your account, contact our support team for assistance.
How can I set up automatic rent payments?
Log into the tenant portal, go to the payments section, and follow the instructions to set up recurring payments.
What should I do if I have an emergency maintenance issue?
For emergencies like water leaks or heating issues, call our 24/7 maintenance line immediately and then submit a maintenance request via your tenant portal.
Can I request a copy of my lease agreement?
Yes, you can find your lease agreement in the tenant portal under the documents section. If you need further assistance, contact our office.
What happens when I move out?
Notify us in advance as outlined in your lease agreement. We’ll schedule a final inspection and guide you through the move-out process.